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Virgin Australia partnered with OpenAI to introduce ChatGPT flight search
June 11th 2026
Virgin Australia announced that it is the first airline in Australia to launch flight search functionality in ChatGPT, giving travelers a new way to explore fares and destinations through natural, conversational search. Read More » The launch of the program includes the ability for Velocity Frequent Flyer members to find reward seats on Virgin Australia-operated services, making it easier than ever to locate and book flights using points. “Today marks a significant milestone for Virgin Australia and Velocity Frequent Flyer and for the future of travel. Through our collaboration with OpenAI, we’re giving our customers a faster, more intuitive way to plan and book their trips, all within a platform many are already using every day. Importantly, we’re also unlocking more value for Velocity members with a new way to locate Reward Seats directly within ChatGPT, making it easier than ever for members to redeem their Points on flights. Our landmark collaboration with OpenAI and the launch of our very own ChatGPT app is about removing friction from the travel experience and meeting our customers where they are, with smarter tools that make planning travel simpler and more personalized,” Virgin Australia CEO Dave Emerson said. According to OpenAI, approximately 50% of Australia’s adult population is using ChatGPT each week, underscoring a broader shift towards AI tools becoming part of everyday life.
