News
Qantas Group to cut 850 jobs as it offshores jobs and increases up use of AI
November 11th 2026
Qantas Group will cut about 850 jobs across the business as it ramps up the use of technology and AI to modernise its back-end systems and outsources jobs overseas. Read More » The airline group has engaged consulting business Accenture to outsource some corporate functions currently undertaken in-house and work on the accelerating use of AI across its operations. The job losses were expected to start from the middle of next year. "We know this will be difficult news for some of our people and this decision is not a reflection of their contribution or commitment," Qantas Group CEO, Vanessa Hudson, said. "“Accenture has a global track record of doing this work for large organisations, including other airlines. It brings the capability and talent to design this hand-in-hand with us and the capacity to help us deliver it." The Australian Services Union criticised the job cuts. "Qantas is offshoring jobs," the union said in a social media post. "That’s not the spirit of Australia. If Qantas is so proud to call Australia home, it should keep its workforce here like it promised."
